Privacy Policy

Last updated: August 21, 2026

Box Skateboards (“BOX,” “we,” “us,” or “our”) operates this website and online store. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase through our website.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect information such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Order and purchase information
• Account information
• Payment and transaction information
• Information you provide when contacting us

Payment information is processed through Shopify and the payment methods available through Shopify. BOX does not directly store your full payment card information.

We may also automatically receive certain technical information through Shopify when you visit or use our website, such as your IP address, browser type, device information, and information about how you interact with the website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Process payments
• Create and manage customer accounts
• Ship purchased products
• Communicate with you about your orders
• Respond to customer service requests
• Send promotional and marketing emails when you have agreed to receive them
• Maintain and improve our website and services
• Protect our website, customers, and business from fraud or unauthorized activity
• Comply with applicable legal obligations

3. Marketing Emails

If you subscribe to our promotional emails, we may send you information about BOX products, promotions, releases, and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by contacting us at info@boxskateboards.com.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for the website and Shopify's ecommerce functionality to operate.

These technologies may be used to maintain your shopping session, remember certain preferences, support customer accounts, and process transactions.

5. Shopify and Payment Providers

Our store is hosted and powered by Shopify. Shopify and the payment providers available through Shopify may process information necessary to operate the store and complete transactions.

Those providers may have their own privacy policies governing how they handle information.

6. Third-Party Services

We may use third-party services that are provided through or integrated with Shopify, including payment providers and services necessary to operate our store.

We link to our business Instagram account. If you interact with Instagram, your activity may be subject to Instagram's own privacy policies and terms.

7. Customer Accounts

You may create a customer account on our website. Account information is used to provide account functionality and make it easier to manage orders and purchases.

You are responsible for maintaining the confidentiality of your account credentials.

8. Information Sharing

We may share information with service providers when necessary to operate our business, including Shopify, payment providers, shipping providers, email marketing services, and other providers that help us operate the website and fulfill orders.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

We do not sell your personal information.

9. Data Security

We take reasonable measures to protect the information we collect. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Rights

Depending on where you live, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us at info@boxskateboards.com.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our website and products are not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this policy.

14. Contact Us

Box Skateboards
Jacksonville, Florida
info@boxskateboards.com